Welcome to Part 4 of our Team Series! In this blog, we’re excited to introduce you to Nursu, the extraordinary Director of the Customer Experience Department at TESUP. Buckle up and get ready for another entertaining and enlightening adventure with our incredible team!
She’s a force to be reckoned with when it comes to ensuring customer satisfaction and making their experience with our company truly exceptional. With a wide range of technical responsibilities, she designs, develops, tests, and implements various products, systems, and projects. From analyzing mechanical systems to assisting customers with their technical inquiries, Nursu is dedicated to improving efficiency and productivity by designing solar and wind systems tailored to our customers’ needs.
She joined the TESUP family a year and a half ago, and her career journey with us has been nothing short of amazing. When asked about her growth since joining TESUP, she exclaimed, “My TESUP journey surpassed my wildest expectations! The company has put its trust in me, and my responsibilities have increased exponentially. This has allowed me to continuously challenge and improve myself. I’ve led successful projects, traveled the world, and most importantly, I’ve become a more confident woman. All of this has contributed to our company’s skyrocketing customer satisfaction rate!”
What does Nursu love most about working at TESUP? Well, the list is quite extensive! She adores the positive work environment that fosters collaboration and teamwork. The opportunities for personal and professional growth and development have also played a crucial role in her journey. Meaningful and challenging work keeps her engaged and motivated, and the company’s mission and values align perfectly with her own aspirations. Nursu also deeply appreciates the recognition and appreciation she receives from her colleagues and superiors. “At TESUP, we’re not just providing green energy solutions to our customers. We’re contributing to a better future for our children, and that is an honor beyond words”, she proudly stated.
As the project leader of our solar power plant projects, Nursu has taken the reins of some of our most ambitious ventures. With her expertise and dedication, she has helped achieve a staggering 92% customer satisfaction rate. She constantly seeks new projects and identifies areas for improvement, driving the company forward in a world that is embracing renewable energy solutions.
Now, let’s dive into some fun facts about Nursu! First and foremost, she adores all things furry. Cats and dogs hold a special place in her heart, and she can’t resist cuddling with them whenever she gets the chance. And here’s a mind-blowing fact: she’s capable of collecting and organizing 30 files of documents and submitting project applications in just two days! When she sets her mind to something, there’s no stopping her.
Nursu’s dedication, passion and incredible achievements make her an invaluable member asset to the TESUP family. We’re lucky to have her leading the charge in ensuring our customers receive top-notch service and empowering them to embrace renewable energy solutions. With Nursu on our team, the future looks brighter than ever!