A wind turbine works quietly in the background, which is exactly how it should be. But when you want to know how much it produced today, or you have a question about your installation, the answer should be one tap away. The MyTESUP app puts both in your pocket: your turbine’s power, live, and a direct line to the TESUP team.
See what your turbine is doing right now.
Open the app and your device is on the home screen. Under Status Now you see the voltage, amperage and power at this moment. Tap Refresh for the newest reading. Above it, Total Energy Generated shows what your turbine has produced today, and one tap switches to the last 30 days.
Know your site.
Every device card also shows the wind speed, solar irradiance and air temperature measured by your device’s own sensors. When the power is low, a glance at the wind tells you whether it’s simply a calm day. Wizard owners get a Site Summary with today’s and the last 7 days’ averages, the strongest gust, the solar peak and the temperature range.
Something looks wrong? Ask us from the same screen.
Open the menu (the three dots), tap Support, then New request. Choose the device, describe what you see, and add up to three photos of the controller display, the wiring or the turbine. Because you write from your MyTESUP account, our team already sees which device you mean and how it has been reporting, so you don’t need to look up serial numbers or copy readings.
Follow the conversation in one place.
Every request is a chat-style thread in the app. Our answers appear there and arrive by email, and you can reply or add photos at any time. The status tells you where things stand: Received, Open, Waiting for you or Solved.
An assistant for the quick questions.
For everyday questions about installation, wiring, inverters or batteries, tap the sparkle button and ask the MyTESUP assistant, powered by Claude. If you need a person, “Send this chat to support” passes the whole conversation to our team.
Keep the app up to date.
These features are in the latest version of MyTESUP. Update the app from the App Store or Google Play, sign in, and check your turbine today.
For everything the latest version brought, read our earlier post Meet the new MyTESUP app. It works for every Atlas and Magnum owner.